Like millions of women, Diana Diller was a devoted user of the pregnancy-tracking app Ovia, logging in every night to record new details on a screen asking about her bodily functions, sex drive, medications and mood. When she gave birth last spring, she used the app to chart her baby’s first online medical data — including her name, her location and whether there had been any complications — before leaving the hospital’s recovery room.
But someone else was regularly checking in, too: her employer, which paid to gain access to the intimate details of its workers’ personal lives, from their trying-to-conceive months to early motherhood. Diller’s bosses could look up aggregate data on how many workers using Ovia’s fertility, pregnancy and parenting apps had faced high-risk pregnancies or gave birth prematurely; the top medical questions they had researched; and how soon the new moms planned to return to work.
“Maybe I’m naive, but I thought of it as positive reinforcement: They’re trying to help me take care of myself,” said Diller, 39, an event planner in Los Angeles for the video game company Activision Blizzard. The decision to track her pregnancy had been made easier by the $1 a day in gift cards the company paid her to use the app: That’s “diaper and formula money,” she said.
Milt Ezzard, the vice president of global benefits for Activision Blizzard, a video gaming giant that earned $7.5 billion last year with franchises such as “Call of Duty” and “World of Warcraft,” credits acceptance of Ovia there to a changing workplace culture where volunteering sensitive information has become more commonplace.
In 2014, when the company rolled out incentives for workers who tracked their physical activity with a Fitbit, some employees voiced concerns over what they called a privacy-infringing overreach. But as the company offered more health tracking — including for mental health, sleep, diet, autism and cancer care — Ezzard said workers grew more comfortable with the trade-off and enticed by the financial benefits.
“Each time we introduced something, there was a bit of an outcry: ‘You’re prying into our lives,’ ” Ezzard said. “But we slowly increased the sensitivity of stuff, and eventually people understood it’s all voluntary, there’s no gun to your head, and we’re going to reward you if you choose to do it.”
“People’s sensitivity,” he added, “has gone from, ‘Hey, Activision Blizzard is Big Brother,’ to, ‘Hey, Activision Blizzard really is bringing me tools that can help me out.’ ”
Ezzard, the benefits executive at Activision Blizzard, said offering pregnancy programs such as Ovia helps the company stand out in a competitive industry and keep skilled women in the workforce coming back. The company employs roughly 5,000 artists, developers and other workers in the United States.
“I want them to have a healthy baby because it’s great for our business experience,” Ezzard said. “Rather than having a baby who’s in the neonatal ICU, where she’s not able to focus much on work.”
Good? Bad? Creepy as fuck? Unavoidable symptom of the data age and our global corporatocracy? I’d be particularly interested in hearing the views of women on this board to whom this pertains much more intimately, rather than to other parties who are more likely seeing this from a relatively detatched perspective.