Earlier this week, Cyberpunk 2077 developer CD Projekt RED told its millions of fans if they were unsatisfied with the broken game that released earlier this month, they should request a refund. Since then, chaos has ensued, because the studio does not control the refund process, and every retailer—digital or physical—will fight a refund, because it's lost profits.
This is a companion discussion topic for the original entry at https://www.vice.com/en_us/article/7k945q/gamestop-memo-directs-customers-seeking-cyberpunk-2077-refund-to-cd-projekt