The launch of Cyberpunk 2077, one of the year's most anticipated games, has not gone well. Prior to release, developer CD Projekt RED did not show a second of footage from the game running on older PlayStation 4 and Xbox One models, and there was a reason for that: they run like shit. It's better on PC and next-gen consoles, but the game remains woefully incomplete. The studio has since released a public apology for the state of several versions of the game, and told consumers they should, if they desire, request a refund.
This is a companion discussion topic for the original entry at https://www.vice.com/en_us/article/k7a393/getting-a-refund-for-cyberpunk-2077-is-a-complete-mess