I remember this piece and it was Very Good, so thanks for writing. @Benicillin also here making some good points. It’s not that I disagreed or didn’t see where this was coming from, it’s mostly that, like, there was no official announcement about it so I was like “oh boy what happened now? let’s check the patches. oh there’s nothing here. ???”
It honestly doesn’t surprise me that Blizzard is Like This in terms of how they treat their supports. They don’t exactly have a history of giving a single fuck about their support classes or support play. The entire concept of it seems less interesting to the company as a whole, which is obvious because, when given little oversight from the community in HotS, they once put out 3 assassins in a row. They didn’t even notice until it was pointed out.
For the company as a whole, it seems to just be a matter of “what’s fun?” to which the answer is usually “DPS”. I feel like it’s why Ana is the go-to support character for them. She has most focus in the lore out of all the supports. With her most recent addition in HotS, she got 6 sprays for her in the patch she was released, whereas every other character has 2, if any. They put a lot of effort into making her a cool old Egyptian lady sniper, and that’s great and I love her, but Blizzard has repeatedly neglected focusing on making support more powerful because they’re “not skill-based” and, as we’ve all gone over, that’s a bullshit narrative that’s affected every single support, including Ana.
And that’s what it comes right down to, I think, is the competitive scene. I was kind of desperately hoping it would fail after the shitshow that went down with Blizzard and the e-sports community that we touched on early in this thread. Then the game could just wind up… being a game. But that’s clearly not the case, and the fact that Blizzard is allowing themselves to be lead around by the nose by their comp scene means that we’re not going to see them stop being shitty to supports until they allow the comp scene to shoot themselves in the foot so hard that they blow the whole fucking thing off.