I think that’s ultimately the big issue here. Ultimate has mostly been firing on all cylinders for DLC characters, and then the final DLC fighter of the pass is just “fine”.
They’re “fine” as a three house rep, adding another FE character is “fine”, as a DLC addition they are “fine”
which, is fine. It’s just not Ridley or Banjo or Joker.
I like that they included the market in the stage as a nod to Byleth making a last minute shopping trip to buy like 12 new weapons after they heard everyone’s negative reaction to yet another sword user.
A big thing to keep in mind in regards to the heavy backlash: these are not free updates. It’s a paid season pass DLC, with the first character revealed being touted as the example of what the rest of them would be.
It’s less a division between creative decisions and fan expectations, and more a failing of a corporate entity to appropriately gauge what their audience wants (if the ultimate goal was having them be fully satisfied with the purchase they made).
I know this is some gross consumerist rhetoric to be dredging up, but the modern structures of games-as-a-service makes that the framing which we look at these things from.
Me seeing all the smash kids be angry about another fire emblem character being added, but then realizing they probably went with Byleth after they internally committed to having another season of characters and needed to put them in while Three Houses was still fresh in everyone’s mind. Meanwhile, all the fighting games I play are either irrelevant or still up in the air whether they’re getting new characters/versions.
If anyone bought the Smash DLC pass relying on unknown characters to justify it I’m going to have to say that’s completely their own fault. That’s just bad consumerism. You either wait until the whole thing is released to guarantee it is a worthwhile investment, or you buy it knowing that what has already been released is worth the cost or that you know you will be content regardless of what else is released.
I have no sympathy for anyone acting like they wasted their money because Byleth is the last DLC character.
I just don’t agree with that notion, even as bad a purchasing decision as most season passes have shown themselves to be. A business putting something up for sale, making a promise about what it is, and then them not following through with it shouldn’t be the end customer’s fault.
The “buyer beware” mantra has become way too convenient a means of shifting blame away from publishers and platform-holders.
Both the game/roster and the community have grown so large and diverse that there’s a) no meaningful way to even attempt to cater to the community beyond a certain point, and b) no reasonable way for anybody in the community to ever safely think “I’m sure I’ll like every character in this season pass that I’m buying.”
Like, this isn’t a new phenomenon at all in fighting game DLC in general, but at this point you really just have to multiply everything by like a hundred for a game like Smash, especially in the Ultimate Era where all bets seem to be off in terms of potential crossovers (unless the character shows too much skin, since Sakurai doesn’t want to deal with ratings boards anymore.)
I’d be more sympathetic to this argument if it wasn’t the 5th dlc character. Like if we got crappy dlc picks for 2-4 I’d be in your camp, but it’s the 5th and even if they aren’t that interesting as a character pick, their kit is relatively weird for smash.
Even the main roster has this problem at this point. I’d kill to replace Lucario or Bowser JR. but that’s just fighting games, you aren’t going to like all the roster picks.
This isn’t a loot box scenario where there is no way to avoid having to gamble on your purchase. That situation can be entirely avoided with patience, so it’s on the consumer to make that choice early on.
Also what exactly did they explicitly promise that they did not deliver on? Because as far as I am aware they only promised 5 additional DLC characters, which they absolutely delivered. It’s not Nintendo or Sakurai’s fault if they playerbase had specific expectations for what those DLC characters “MUST be or riot.” Especially since there was no way they could please everyone. Even if it had been Dante like a lot of people were expecting, that may have appeased a certain group of players, but plenty would still be left unsatisfied. (Even I’d rather have Byleth than Dante, frankly.)
I’m not going to say there is literally no fault on Nintendo here. They did sell a DLC pass without revealing everything that would be in it after all. But I still have no sympathy for anyone who put themselves in a situation to regret their purchase when that absolutely could have been avoided. It’s one thing to be disappointed with the final reveal, but you choose how you spend your money.
Normally I would say that I think it’s pretty scummy to hide what people are actually purchasing. But I think the smash community is so toxic around this shit that it is smarter not to reveal who the characters are because otherwise it’s just going to be a fucking year of people mad that Issac Goldensun didn’t make it.
The expectation is mainly based on a vague quote from Reggie around the time of the Joker announcement:
“It’s emblematic of the approach that Mr. Sakurai and the team are taking with the DLC. He wants characters that are unique, different, to bring them into the Smash Bros. environment. So it’s going to be tremendously exciting.”
This is absolutely not saying “it’s all going to be new franchises”, it’s just that sort of wishy-washy marketing speak of “well it’ll probably be like this but you’ll see”. And the arc of the character releases pointed to that fan interpretation.
At the end of the day, Nintendo benefits from the enthusiasm around the What Franchise Will Be In Smash Next conversations, and they’ve been playing into it with how much song-and-dance are around these announcements. The negative response to this latest one breaking the pattern shouldn’t surprise them.
Additionally, Ultimate is a fighting game. A lot of people play this competitively. If they want to have their knowledge of the game remain relevant to the scene, they have to buy the DLC, or else they risk putting themselves in a situation where they’re dealing with a character they’ve had no opportunity to know. Spending their money on the pass is an investment for their careers in a way. Like, idk… seems weird to me to blame consumers for having negative feelings over a corporate disappointment. Obvs. not everyone is taking this in the same way, but not all disappointment can or should be read as consumer entitlement.
Like I said, people have every right to be disappointed, but that’s different than acting like they are “owed” something different because they bought the DLC pass. Also different than being toxic assholes on Twitter and the like about it.
The internet is simply incapable of having a measured response to anything, but I won’t give people a pass just because they spent money.
The “blind season pass” model definitely benefits the publishers more than the consumers, though I dunno, I think a lot of people do enjoy the kind of prolonged excitement of getting a character reveal every couple of months as opposed to hearing about everybody at once. Granblue Versus recently announced 4 out of the 5 characters in their first season pass. Capcom eventually moved away from season passes in general, but also the last time they had one they announced everybody up front (probably because they got tired of their season pass rosters constantly getting leaked anyways.) I can’t remember what MK11 did; I think their character pass may have been on sale before they announced everybody? Tekken 7 still keeps season pass characters and features hidden, like Smash does.
I dunno. As a fighting game player I’m kinda stuck. Ultimately if I buy a retail release of a game and decide that I like it enough to play it, then I kinda feel obligated to own every character because I can’t access DLC characters to figure them out in training mode unless I own them, so even if I’m not going to use them I still have to buy them–in which case buying a season pass saves me some money over buying everything piecemeal.
So the optimal DLC practice for fighting games would be… announce all the characters in your season pass up front, and don’t gate them off for training mode? I guess?
It goes without saying that, extreme backlash bordering on blaming the development team (I’ve seen plenty of hyperbolic posts like this on other forums today) is an absurd overreaction and the usual misappropriation of fan anger.
I didn’t like Three Houses at all, but it doesn’t really bother me that Nintendo would put the main character of one of their big hits in the Nintendo big crossover game. Nor does it bother me that there’s another Fire Emblem character, in general, though I wish they’d go with one of the Lords or the green-haired lady I’ve forgotten the name of instead of the player-insert. Robin, Corrin, AND Byleth is a lot. My preference is for whichever Lord had the lance (was it Dimitri?), because I am thirsty for pole weapons. Byleth having it as an option ain’t quite the same as a dedicated lancer.
I also like to play online, so I’d buy the fighter pass even if all of the characters were from games I actively despise.